Return Policy

Return Policy

WE WANT YOU TO ABSOLUTELY ADORE YOUR ONLINE PURCHASE FROM MSue Accessories. IF, FOR A REASON, YOU ARE UNSATISFIED, YOU MAY RETURN THE ITEMS WITH THE TERMS BELOW FOR THE PIECES YOU’VE PURCHASED.

  • If the product you purchased was not what you expected read below.
  • Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
  • Returns are not acceptable if: The item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • We do not accept Earrings for a return. 
  • SALE ITEMS ARE NOT RETURNABLE
  • To complete your return, send us an email with your request at: msueaccessories@gmail.com
  • We will offer a store credit for the same amount the customer paid. 

We will not accept returns if:

  • The item is not in its original condition, damaged, or has missing parts for reasons not due to our error. 
  • The item is returned more than 7 days after delivery.

To start your return request please fill below with your order number and reason of the return. 

 

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